Inclusion & Diversity Consultancy

After working in the media and events industry for almost a decade, I have become acutely aware of the challenges many sectors face in regards to inclusion and diversity. I wanted to become a specialist consultant in this area because I feel passionately that the creative sector is one in which anyone can thrive.

Often people want to better but aren’t sure where to start, which is where inclusion and diversity consultancy and training comes in. Consulting with decision-makers on how to incite change within and training in a top-down approach to make sure equitable values are embedded.

To make real change in an organisation, everyone needs to have an understanding of the self in order to embed a new culture within themselves before that can then be fed into their surroundings. Through group training we become aware of ourselves, begin to recognise our biases and privileges, and are able to own them without shame. Only then can we begin to see when they come into play – because they will – and understand how they affect the environment we create.

As an inclusion and diversity consultant specialising in working with cultural organisations and festivals, I run various pieces of training in understanding differences, unconscious bias, multicultural marketing and how to create diverse workforces as well as power structures within organisations. I consult on a freelance basis and run workshops as part of a collective named Insight Into Action.

As a team of four facilitators and researchers, we bring diverse perspectives and approaches to this work. Collectively we represent communities who experience racism, come from working-class backgrounds, who identify as disabled and LGBTQ+.

Inclusion & Diversity Consultancy

Through collaborative conversation and planning, I am available to: 

  • Help you to realise your aims and goals
  • Create bespoke learning and action plans
  • Create personal and organisational targets 
  • Offer ongoing organisational support 
  • Be your critical friend

Training can cover: 

  • Unconscious bias and self-awareness
  • Understanding intersectionality
  • Identifying key blocks to inclusion
  • Seeing difference as crucial to creativity 
  • Implications for working practices of a diverse workforce
  • Organisational power dynamics and how they block change


“In 2017 Artspace Lifespace and sister company Invisible Circus received funding from Bristol City Council to develop a strategy to make our spaces more inclusive and manage our diversity reporting processes. We wanted a larger demographic to not only use our spaces but feel empowered within them through collaboration and discussion. We interviewed some really inspiring candidates but selected Ngaio as we felt she showed the best understanding of both of our organisations and suggested new ways to reach new audiences. She worked with us until April 2020 setting up The Inclusion Project and led and trained The Inclusion Team a volunteer learning programme. 

Ngaio helped us go beyond the surface, think beyond tick boxes and concentrate on opening up production, allowing diverse voices to be a part of our creative practices at all levels. Her work on the Halt Harassment Campaign was hugely important – she helped develop and connect networks from all across the city to work together in unison, gathering a collective positive force for change in the city. 

Ngaio is a brilliant, confident communicator, skilled in active listening and empathy. She has a talent for drawing people together and motivating individuals to dig deeper and root out systemic problems in a non-confrontational way. “

– Kathryn Chiswell Jones, Company Manager at Artspace Lifespace

Get in Touch

Explore More Services

Inclusion and Diversity Consultant

Are you in need of some inclusion and diversity consultancy? Whether an individual or an organisation, I can help you find the blocks that are getting in the way, seeing where the gaps are and helping you find ways to fill them.


Broadcaster & Presenter

Do you want someone who is passionate about complex, nuanced topics delivered with confidence and compassion?  Lots of voices that never get heard because they fall between the intersections of society – theirs are the stories I want to tell the most. Whether it’s presenting a documentary or radio show, hosting an event or a podcast, here I am!

Content creation

Do you have a vision but aren’t sure how to bring it to life? I can find creative ways to tell your story, working with you to come up with fresh, new concepts and delivering them. Tell me the brief, I’ll generate the content!


If you’ve got a topic you’d like an opinion on, something you’d like reviewed or a subject you’d like researched, get in touch. With over 10 years of writing experience, you can click here for my latest article written for the British Council when reviewing Lagos Theatre Festival.



Are you intimidated by your creative dreams or have so many interests that you don’t know where to start? I’ve been in that boat and continue to sail in it feeling more confident in my abilities to steer every day (weird metaphor, stay with me!). I’ll always be open and honest with you, helping you to build confidence in your skills and potential. 

Or Something Else...?

I’m a very inventive person; if you think I could be a good fit for another type of project that I haven’t mentioned above, get in touch!

I love to try new things and think of new ways to harness my creativity.